Select your desired product, add it to your shopping cart, and follow the simple steps to checkout. The ordering process is straightforward and guides you securely through the payment process.

Shipping for your order is completely free.

Enter your tracking number to check the current status of your delivery. If you have any further questions, you can contact us at support@otpedic.com

Once we receive your payment, your goods will arrive within 6-10 business days. If you have not received your delivery after this time, please contact us at any time at support@otpedic.com.

You have 30 days to return your order after receiving the goods.

Please contact us at support@otpedic.com within 30 days of receiving the goods. Please ensure that the products are unused and all tags are still attached. After receiving your return, we will refund the purchase price to your account within 30 days.

Yes, you will receive a confirmation email from us immediately after your purchase. If you don't find this email in your inbox, please also check your spam folder. If you don't find the confirmation there either, you may have accidentally entered an incorrect email address. In this case, please send a short message to our customer support team so we can correct the email address for you.